No. For the moment we ONLY ship to Europe, we will try to make this service worldwide. Once we extend the shipping area we`ll announce it on our social media.
We are sending you an email at every update of the order status. Delivery usually takes up to 3-14 days (depending on the size and the delivery address) from the moment the package is shipped.
For the moment this service is only B2C (business to client) oriented, if you have a business and want a bulk order or to be our local distribuitor please CONTACT US.
ERROR BY US (damaged on production, different from what user asked, undelivered) Products will be refunded ONLY after the refund case was opened / analyzed / proved / approved.
ERROR BY YOU (wrong model / variant - chosen, wrong product order, change of mind, incorrect shipping data provided, delivered but not accepted) We accept the return under the following conditions:
* For in-stock products, the customer is responsible only for the return shipping costs.
* For custom-made or made-to-order products, a 50% fee of the product value will be applied, as these items are specifically produced based on the customer`s request.
* All returned items must be in their original, unused condition and send back within the time frame specified in our Return Policy. Shipping costs are non-refundable.
No worries, you can REQUEST protection for your bike and we`ll try our best to cover it.
For now orders will be accepted and processed ONLY if they are successfully paid via Stripe payment gateway or via PayPal
Once order was placed and successfully paid the order will go through statuses:
| draft pending | The order is created but is not yet submitted for fulfillment. Will be processed by us in the shortest time possible. |
| failed | Order was submitted for fulfillment but was returned for review because of an error (problem with address, missing printfiles, charging has failed, etc.). |
| canceled | The order has been canceled and can no longer be processed. If the order was charged then the amount has been returned to your credit card. |
| inprocess | The order is being fulfilled and can no longer be cancelled or modified. Contact customer support if there are any issues with the order at this point. |
| fulfilled | All items have been shipped successfully |
| archived | The order has been archived. |
Let's build a lasting partnership!
Our commitment to partnership means customized solutions, flexibility, and a shared goal of success.
Whether you're in need of crash bars, bullbars or specialized services, we're here to co-create value for you.
Contact us and let's begin on a mutually beneficial journey together.